PT Bank Mandiri (Persero) Tbk: Securing Dominance through Progressive Transformation and Digital Innovation
Project Summary
Established in 1998, Bank Mandiri is one of Indonesia’s largest bank by assets. It is listed on the Indonesia Stock Exchange with assets amounting US$ 130 billion (IDR 1993 trillion) and is the third largest bank in Indonesia by market capitalisation US $36 billion (IDR 561T), Bank Mandiri's winning project showcased their focus on meeting customer needs and expectations, particularly in branches, customer engagement, and digital market positioning. Through digital transformation initiatives, including the Livin' by Mandiri super app and KOPRA super platform, the bank has not only revamped 241 branch offices into fully-digital Smart Branches but also witnessed substantial growth in user numbers and transaction volumes. Their future plans include expanding the user base and introducing new features like the Buy Now Pay Later (BNPL) option to further enhance their digital services, reaffirming their commitment to innovation and customer satisfaction.
PT HM Sampoerna Tbk: Sampoerna Re-Imagined: Thriving for 110 Years
Project Summary
Founded in 1913, Sampoerna. is a leading player in Indonesia's tobacco industry. It is listed on the Indonesia Stock Exchange with a market capitalisation of US $6.5 billion (IDR 100T)
The winning project from Sampoerna exemplified the organisation's commitment to enhancing customer engagement and digital transformation. Through the AYO app, they efficiently connected with over 225,000 retailers, leveraging AI-powered personalization, gamification, and chatbots. This initiative not only boosted retail sales volume but also laid the groundwork for a sustainable, secure digital infrastructure and environment, reflecting Sampoerna's dedication to its "Three-Hands Philosophy" and its stakeholders' well-being. The ultimate goal is to further expand the app's user base by offering enhanced features like delivery options and digital payment gateways.
IOI Corporation Berhad: End to End Digital Transformation
Project Summary
Founded in 1969, IOI Corporation Berhad has become a key player in the industry, employing approximately 24,000 people and boasting a market capitalization of over US$5 billion (MYR 23.4 billion). IOI Corporation Berhad’s winning project highlighted numerous technological innovations in both upstream and downstream operations. Notably, the company achieved success with the implementation of the "ONE IOI Integrated Platform" and the digitalisation of its production plants. By equipping these plants with IoT sensors and integrating them with artificial intelligence analytics, IOI has gained the ability to leverage valuable insights and optimise its operations further. These various implementations have played a pivotal role in streamlining business operations, enhancing cost efficiency, and boosting palm oil production, thereby benefiting the wider supply chain ecosystem.
PETRONAS: Fuelling Success with Data-Driven Digital Transformation
Project Summary
Petroliam Nasional Berhad (PETRONAS) is Malaysia's state-owned national oil and gas company with close to 50,000 employees and a global reach spanning over 100 countries. PETRONAS was ranked at 216 in the Fortune Global 500 list for 2022. PETRONAS demonstrated the organisation’s commitment to data-driven intelligence for informed decision-making and operational efficiency. At the core of their strategic initiatives lies the innovative Enterprise Data Hub (EDH), a dual-cloud data liberalisation and enterprise analytics platform, functioning as a data factory for analytics across diverse domains and business entities. The EDH ecosystem's transformative Data as a Service offering facilitates seamless access to valuable data insights, further enhancing decision-making and operational effectiveness.
Megaworld Corporation: Artificial Intelligence for Safe and Secure Townships Accident Prevention
Project Summary
Megaworld Corporation, founded in 1989, is a real estate company listed on the Philippines Stock Exchange, boasting a market capitalization exceeding US$ 1.1 billion (PHP 62 billion). Megaworld Corporation's winning project showcased their Accident Detection Software, a remarkable application of Artificial Intelligence (AI) in predicting and detecting vehicular accidents within their townships. Leveraging computer vision models trained using AI, the software promptly generates alerts on the computer base station as soon as a collision is detected. This enables operators to initiate immediate emergency responses, thereby reducing traffic congestion and inconvenience to motorists. Initially developed based on insights gathered from Southwoods City, the software has been further enhanced for deployment across Megaworld townships nationwide. Megaworld's Township Analytics and Technology (TAT) Laboratory spearheaded the software's creation and continues to explore other technological innovations, including weather analytics and monitoring capabilities. The implementation of the software resulted in an impressive 87% drop in vehicular accidents from 2021 to 2022 in Southwoods City, establishing a safer township environment. Ongoing analysis of accidents will identify further opportunities for improvement, ensuring the townships remain safe and secure for all.
Metro Pacific Health Tech (mWell): Making Health and Wellness Accessible, Affordable and Available to Anyone, Anytime, Anywhere
Project Summary
mWell is a fully-owned subsidiary of Metro Pacific Investments Corporation (MPIC), a leading infrastructure holding company with diverse assets held through various operating companies. MPIC, listed on the Philippines Stock Exchange with a market capitalisation exceeding US$ 2.5 billion (PHP 142 billion), employs over 17,955 people. The winning project from Metro Pacific Investments Corporation (MPIC) exemplified the organisation's commitment to addressing the lack of access to basic healthcare in the Philippines. The country currently faces a concerning situation where 6 out of 10 people die without ever seeing a doctor due to a shortage of healthcare facilities and personnel, particularly in rural areas. MPIC tackled this issue head-on through mWell, the first fully integrated digital health and wellness platform in the Philippines. mWell provides 24/7 access to over 800 family doctors, specialists, and mind health experts, in addition to offering wellness programs, home care, and emergency services. The platform has already reached over 1.5 million Filipinos locally and globally, combining personal app usage and mWell OnTheGo, a portable mobile digital clinic. Each mWell OnTheGo bag contains solar panels, a power station, and Smart pocket wifi, tablet/mobile phone preloaded with the mWell PH app with a health pass for consultation. This initiative enables individuals without smartphones to consult with doctors, empowering Local Government Units to deliver better healthcare to their constituents by adopting a fully digital approach.
PTT Global Chemical Public Company Limited: Digital Transformation Pathway
"From Good to Great”
Project Summary
PTT Global Chemical Public Company (PTTGC) is a leading global chemical company and a subsidiary of Thailand’s state-owned Oil & Gas Company PTT Public Company Limited. PTT GC is listed on the stock exchange of Thailand with a market capitalization exceeding US$ 4.2 billion (THB 152 billion).The winning project from PTTGC exemplified the organisation's comprehensive transformation strategy. PTT GC established a strong digital foundation and executed projects across four key areas: Smart Plant, Smart Sales & Marketing, Smart Work Process, and Smart Workplace. Under the Smart Plant initiative, the focus lies in optimising operational competitiveness, emphasising cost, quality, agility, and safety by integrating cutting-edge technologies such as Advanced Analytics, Robotics, AI/ML, and Digital Twins.The SCYLLA project showcases the company's dedication to innovation through AI-driven remote pipe inspection, resulting in extended asset lifespan and substantial cost savings.
KASIKORN Business-Technology Group:
Building a Strong Foundation for KBank's Digital Future
Project Summary
Established in 2016, KBTG is the technology arm of KBank, one of Thailand’s leading commercial banks with a market capitalization exceeding US$ 8.3 billion (THB 300 billion).
Kasikorn Business Technology Group (KBTG)’s winning project showcased their transformation program which aimed to increase software development’s productivity and quality. The transformation initiatives enabled the company to improve its productivity outputs in delivering more IT projects by 50% -- from 100 to 150 projects annually. More projects are delivered on time and within budget. Code quality has also improved, with 60% less production incidents. Having fewer incidents results in a lower system downturn for Kasikorn Bank’s (KBank) digital products, allowing customers to enjoy using our products without major disruptions. Various initiatives including the deployment of test automation tools were part of the transformation efforts to increase efficiency.
Vietnam Posts and Telecommunications Group: VNPT Employee, How a Mobile Application Changes the Way of Business
Project Summary
Vietnam Posts and Telecommunications Group (VNPT) is Vietnam’s second largest telecommunications operator with a revenue of over US$ 2.13 billion USD (VND 51.9 trillion) in 2022. VNPT’s implementation of a centralised application called VNPT Employee, which is designed to reduce manual errors and increase efficiency. This application includes functionality such as VNPT eKYC, an Electronic Identity platform that is based on advanced AI technology to enhance the accuracy and speed of eKYC procedures. The platform identifies and extracts accurate information from personal papers and portraits, and instantly detects unusual cases with up to 99% accuracy. The VNPT Employee application has helped VNPT streamline its sales staff's tasks, reducing the number of applications used and functions offered, which has increased productivity and reduced management time.
Vietnam Prosperity Joint Stock Commercial Bank: Growing Vietnam's Superapp through Digital Banking
Project Summary
VPank, established in 1993, is a one of Vietnam’s largest bank with a market capitalisation over US$ 6.2 billion (VND 148.36 trillion. VPBank’s winning project focused on developing its digital bank platform, with the aim of becoming a super app. VPBank NEO offers a comprehensive range of financial services all in one place, where customers can open fully operational bank accounts within minutes and perform various banking activities directly from the NEO app, including transfers, savings accounts, credit card requests, and loans. Additionally, NEO integrates with other services and utilities, allowing customers to pay bills, purchase flight tickets, and connect with securities companies. VPBank NEO was also enriched with a virtual assistant named Reppy. Leveraging on AI and NLP, associated with a rich knowledge base, Reppy can assist customers when they have queries about most of VPBank's product and provide assistance to its customers.