Banking & Financial Services

Driving Digitalisation Ecosystems in

Southeast Asia

Banking & Financial Services

ASEAN’s digital financial services industry is projected to be worth US $60 billion in 2025 as focus on fintech increases. Home to a massive unbanked population and millions of SMEs struggling to secure funding, the financial services industry can fill this gap through the use of technology and data. The transformational potential of digital solutions will redefine the future of the banking and financial services to create a healthy financial ecosystem. (Technologies like AI, RPA and machine learning will power the BFSI industry to provide better customer experiences, support security and compliance, as well as decrease fraud.)

  • ACCESS Information about innovative digital transformation journeys both from the region and internationally

  • ASSESS the level of innovation within their own firms (for enterprises) and city/states/countries (for government agencies)

  • ADVOCATE for innovative digital transformation journeys which serve as lighthouses for other enterprises to model after

Panel Discussions:
Innovation and Collaboration with Technology for Financial Services

Moderator: Shanmuga Sunthar Muniandy, Director of Architecture & Chief Evangelist, APAC, Denodo

Panelists:

  • Destya Pradityo, Head of Digital Strategy, Allo Bank

  • Heuw Haryanti, Senior Vice President of Data Management, Bank Central Asia (BCA)

  • Sigit Prihatmoko, VP Innovation Centre, Bank Negara Indonesia (BNI)

  • Agusta Rinaldi, Senior VP, Project Leader, Bank Syariah Indonesia (BSI)

  • Amir Mirza, Head of Transaction Banking Product, CIMB Niaga

Protect, Detect and Recover for Cyber Resilience

Moderator: Ivan Kinash, CEO, Co-founder, Licel Corporation

Panelists:

  • Andri Purnomo, VP - IT Security, DANA Indonesia

  • Agustinus Andriyanto, Associate Informatics Specialist, ICT Department,
    West Java Provincial Government

  • Yudhistira Nugraha, Director, Jakarta Smart City

More Insights

Building a Healthy Digital Economy: Perspectives from Bank of Thailand, Bangko Sentral ng Pilipinas and Otoritas Jasa Keuangan

    • Technology quality and ethical considerations are key evaluation metrics in evaluating innovations aligned to regulatory standards

    • Promoting responsible AI development requires enhanced capabilities and collaborative guidelines between central banks, regulators, and financial institutions

    • Cybersecurity becomes paramount as financial institutions face escalating risks of hacking and cyber fraud

    • Naphongthawat Phothikit, Director, Bank of Thailand (BOT)

    • Jovelyn Hao, Head of the Fintech Innovation and Policy Research Group (FIPRG), Bangko Sentral ng Pilipinas (BSP)

    • Triyono Gani, Executive Director, Otoritas Jasa Keuangan (OJK)

Redefining the Banking Experience: Innovation and Competition in Southeast Asia

    • Financial institutions are placing a strong emphasis on prioritising the needs of their customers in their digital transformation efforts. Substantial investments are being made in cutting-edge technologies, such as artificial intelligence and big data, to enhance operational efficiency and provide personalised services.

    • Recognising the power of collaboration, financial institutions are actively establishing strategic partnerships with diverse ecosystems. These partnerships span a range of initiatives, from offering Banking-as-a-Service to creating marketplaces, and even collaborating with fintech companies to leverage their expertise and technology.

    • Financial institutions are taking a proactive approach in developing a wide array of digital offerings to cater to shifting customer preferences. Mobile banking apps, online payment solutions, and digital lending platforms are just a few examples of the innovative products and services being introduced.

Spearheading Innovation with a Data Driven Approach among ASEAN’s Financial Institutions

    • Big data plays a crucial role in driving growth and profitability in the banking industry by improving customer experiences through hyper-personalisation.

    • Building a culture of data security is crucial for financial institutions to protect their sensitive information and maintain the trust of their customers. Data governance policies and procedures need to be established and implemented effectively to ensure data quality, privacy, and risk management.

    • People are a critical aspect of data governance, and financial institutions need to collaborate with universities to bridge the talent gap in the AI and data science fields. Clear objectives, involvement of the right people, and balance of technology and people are necessary for successful implementation.

    • Sonny Supriyadi - Head, Pricing and Data Analytics, Maybank Indonesia

    • Kashif Khan, Vice President - Transaction Banking, Digital Channels & Global Banking Technology Service Management, Standard Chartered Bank

    • Boon Kim Sim, Head of Digital Business & Innovation, Enterprise Banking, Affin Bank

2023 Top Enterprise Innovation and Digitalisation Initiatives

Banking and Financial Services

The following companies and their respective digital projects were selected as Finalists of the AIBP ASEAN Enterprise Innovation Awards.

Pioneering Digital Islamic Banking in Indonesia
Bank Aladin

Boosting Productivity in Business Banking
CIMB-Niaga

Astra Financial's Digital Financial Services Ecosystem
Astra Financial

Staying Ahead in the Digital Banking Landscape: Livin' by Bank Mandiri
Bank Mandiri

HLFG's Customer-Centric Approach to Financial Services
Hong Leong Financial Group

RHB's MyHome App: Redefining the Homeownership Journey
RHB Bank

Empowering Borrowers: BPI's Retail Loan CARE Program
Bank of the Philippine Islands

Building a Strong Foundation for KBank's Digital Future

Kasikorn Banking-Technology Group

BIDV's Digital Transformation Journey
BIDV

Commitment to Customer Experience
Vietnam Prosperity Joint Stock Commercial Bank

How MB Bank is Adapting to Changing Customer Preferences
Military Commercial Joint Stock Bank

AIBP ASEAN B2B Growth Podcast

Mr. Mukesh Pilania, EVP - Head of Digital Banking, Techcombank shares about

  • The latest digital banking initiatives from Techcombank to enhance customer experiences and improved financial inclusion in Vietnam.

  • Techcombank's 3 pillars of growth and transformation: digital, data, and talent,

  • How these pillars play a role in driving growth and innovation for the bank.

Mr. Kelvin Tan, Global Lead, Standard Chartered nexus shares about

Banking-as-a-Service (BaaS) and how Standard Chartered’s BaaS solution is shaping the future of banking in Southeast Asia and beyond.

Mr. Jose Teodoro “TG” Limcaoco, President and Chief Executive Officer, Bank of the Philippine Islands (BPI) shares about

  • Defining innovation, navigating the ever-evolving demographics of the Philippines, and quantifying innovation to measure what truly matters.

  • Recognising the significance of building an exceptional corporate culture, TG shares his expertise on creating an environment that attracts and retains top talent.

  • Factors propelling growth within the dynamic and promising landscape of the Philippines.

Past AIBP ASEAN Enterprise Innovation Award Winners from Banking & Financial Services

Lito Villanueva
Executive Vice President and Chief Innovation and Inclusion Officer

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Innovating Future Developments in Banking
11 July 2023

Carlos Tengkiat
Chief Information Security Officer

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Digital Infrastructure for Transformation
11 July 2023

Chuchi G. Fonacier
Deputy Governor of the Financial Supervision Sector

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Innovating Future Developments in Banking
11 July 2023

Naphongthawat Phothikit
Director

_____________________
Creating a Healthy Digital Economy
15 June 2023

Tran Thanh Hoai
Director Retail Digital Banking

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Pioneering Innovations in Digital Banking
1 August 2023

and more to come…

Rangga Wiseno
Chief Product Officer

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Pioneering Innovations in Digital Banking
1 August 2023

Marlon Sorongon
Chief Information Security Officer

2023 Speakers

Ma. Cristina "Ginbee" Go
Executive Vice President, Head of Consumer Banking

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Digital Consumer
12 July 2023

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Digital Infrastructure for Transformation
11 July 2023

Henry Aguda
CEO and President

Jovelyn Hao, MMPA, CPA, CISA, CRISC, CPISI
Group Head, Fintech Innovation and Policy Research Group, Technology Risk and Innovation Supervision Department

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Creating a Healthy Digital Economy
15 June 2023

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Innovating Future Developments in Banking
12 July 2023

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Innovating Future Developments in Banking
11 July 2023

Triyono Gani
Executive Director

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Creating a Healthy Digital Economy
15 June 2023

Raja Teh Maimunah
Chief Executive Officer

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Spearheading Digital Banking Innovations in Malaysia
5 July 2023

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Spearheading Digital Banking Innovations in Malaysia
5 July 2023

Sazulhisyam Samsuri
Chief Technology Officer

Martha Sazon
President and CEO

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Navigating the Challenges and Opportunities of Data Applications
5 July 2023

Anil Kumar Saha
Senior Vice President

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Spearheading Digital Banking Innovations in Malaysia
5 July 2023

Yew Choong Chew
Chief Data Officer

Banking, Financial Services & Insurance

AIBP Stakeholders in Financial Institutions: